Your information, handled with care
Privacy Policy
CASACORE REALTY explains below what information is collected when you make a property enquiry, why it is used, how it is kept, and how you can ask us to correct or delete it.
Effective date: 5 October 2026
Who is responsible for your information?
CASACORE REALTY (CCR), operated by Takshill M. Shah in Ahmedabad, Gujarat, India, is responsible for the enquiry information described here.
What we collect
- Your name, phone or WhatsApp number, and email address. All three are required to submit the website enquiry form.
- Your property enquiry: whether you want to buy, rent, sell, or lease out; residential or commercial property; your preferred area; and any optional note you add.
- The date and time you agreed to this notice, when the enquiry arrived, its CRM reference and follow-up status, the last client-contact date recorded by CCR, and any follow-up note entered by CCR staff.
- A one-way hash derived from your IP address may be stored temporarily to limit spam. BigRock may also process technical access logs under its hosting terms.
Please do not put identity-document numbers, bank details, payment information, or other highly sensitive information in the optional note.
Why we use it
We use your details to understand and respond to your property requirement by phone or email, research and shortlist relevant opportunities, arrange follow-ups or site visits, and coordinate property-related steps you request. CCR does not sell enquiry records or use them for unrelated advertising.
If a specific next step requires sharing your name or contact details with a property owner or channel partner, CCR will explain this to you first and ask for your agreement before sharing identifiable information.
Consent and WhatsApp
When you tick the consent box and submit the form, you agree that CCR may use the listed details to respond to and follow up on that enquiry. The form is saved to CCR’s private lead register first. It does not send a WhatsApp message automatically.
After a successful save, you may choose to open WhatsApp. That link contains your CCR enquiry reference only. If you continue the conversation there, WhatsApp/Meta processes that interaction under its own terms and privacy information.
Where information is stored and who may process it
When online lead collection is enabled, website enquiries will be stored in a password-protected CCR CRM database in private storage on BigRock hosting. CCR restricts dashboard access to its authorized operator. The exact storage region for this hosting account is being confirmed and will be stated here before the form is enabled.
The page typography currently loads from Google Fonts. When your browser loads those fonts, Google may receive technical connection information such as your IP address and browser details. The public site does not use advertising or analytics trackers. The private dashboard uses a session cookie only to keep an authorized operator signed in.
CCR does not give enquiry data to unrelated parties. Service providers may process the minimum information needed to host or protect the site. Any separate property-related disclosure is handled as described above.
How long we keep it
If an enquiry is closed and does not become a client, CCR deletes its CRM record 12 months after the last client contact recorded in the dashboard. If no contact has been recorded, the enquiry date is used. The system performs a periodic cleanup after that period.
Active enquiries and converted-client records are kept only while needed to provide the requested service, manage the property transaction, handle follow-up, or meet an applicable recordkeeping requirement. CCR can delete a record earlier when it is no longer needed and there is no reason to keep it.
If CCR exports a CSV backup from the dashboard, that separate file is under CCR’s control and must be stored securely and deleted when no longer needed.
Your choices and requests
You can ask CCR to access, correct, or delete your enquiry details, or withdraw consent for further follow-up. Contact us using the details below. CCR will stop consent-based follow-up and delete or limit the record where appropriate, unless some information must be retained for an applicable legal or transaction-related reason. Withdrawing consent does not affect processing already completed before withdrawal.
You may also contact CCR with a privacy concern or complaint. We will review the request and respond using the contact method you provide.
Security and changes
CCR uses a password-protected dashboard, access controls, and technical safeguards to reduce the risk of unauthorized access or loss. No online service can guarantee absolute security. If this notice changes, the updated version and effective date will be posted here.
Contact CCR about privacy
Please include enough information for us to identify the enquiry and tell us what you want corrected, deleted, or withdrawn.
